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Frequently Asked Questions
Please read our FAQ before sending us a message.
For orders above $500, delivery is free. For orders below $500, a flat fee of $20 + GST is applicable.
This is automatically calculated in your cart.
We accept all forms of credit and debit cards including Visa, Mastercard. We also accept Apple Pay, Google Pay and Link for your convenience if you’re shopping on your mobile devices.
We have our own fleet of delivery vehicles. All deliveries are made from 9.30am to 5.30pm Monday to Friday.
Your orders are usually delivered within 3 business days. Please note that delivery during peak periods (CNY, Xmas or other public day) might take more than 1 day.
Print-IQ Singapore Pte Ltd and Serial System Ltd (“we” ) values your privacy. In the course of our dealings with you, we may come into contact with your personal information which you may be identified by. We committed to the protection of your personal information. We strive to conduct our business in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and where applicable, the European Union General Data Protection Regulations. This Privacy Policy (the “Policy”) aims to help you understand how we collect, use, share and share your personal information.
To track your order please visit this page https://ultimakersupplies.com.sg/wp/track-order/ and enter your Order ID in the box below and press the “Track” button.
This was given to you on your receipt and in the confirmation email you should have received.
Alternatively, drop us an email at store@ultimakersupplies.com.sg or drop us a WhatsApp at +65 9007 8759
Yes, an order invoice is automatically generated from the webstore, if you need an official invoice with company letterhead.
Reach out to us at store@ultimakersupplies.com.sg or WhatsApp at +65 9007 8759, we’ll take care of it!
Our Location:
Ultimakersupplies.com.sg
8 Ubi View #04-01
Singapore 408554